Skyline Chess Los Angeles Edition

How long will it take for my order to arrive?

We’ve partnered with the fastest local and international couriers to make sure you get your order FAST.

Local orders are usually shipped within 1 to 2 business days. Your order will usually arrive in 3 to 7 business days. Of course, this depends on your location.

If you live in a metro area, you can expect your order to arrive within 3 days. If you live outside a metro area, your order will usually take a little longer to arrive. We recommend you allow 5 business days for your order to arrive.

For orders shipped from our international partners or from our international warehouse, please allow 7 to 12 business days for your order to arrive.

When your order is shipped, you’ll receive tracking details via email. That means you’ll be able to keep an eye on your order and see where it is at any point in time.

Of course, if you have any questions in relation to your order, simply email us at support@sterlingchess.com.au, call (03) 7037 0931 or open the live chat.

How much is shipping?

Shipping is free on all Sterling Chess orders over $99.

What if I’m not home when my order arrives?

If you’re not home, our couriers will drop your order off at the nearest depot or post office.

Contact details will be left at your door or in your mailbox so you can organise redelivery. You may also receive an SMS message or email notifying you of an attempted delivery.

If you're shopping for a new chess set, you're in the right place—and here's why.

1. We know chess inside and out

At Sterling Chess, we're not just another online store. We’re chess lovers, players, collectors, and game night fanatics.

That means we care about quality, balance, and feel—and we only stock sets we’d use ourselves. From tournament-grade boards to handcrafted wooden pieces, we’ve got what real players want.

2. Unmatched variety for every player

Whether you're just learning or a lifelong grandmaster, we have something for you.

Looking for a folding set for travel? A stunning showpiece for your home? A kid-friendly set for your budding chess champion? We’ve got it all—and more.

3. Fast and free shipping on all orders

We ship quickly from local and international warehouses, so you’re not waiting weeks to get your game on.

Most orders are packed and sent within 24–48 hours. Plus, you’ll get tracking updates every step of the way.

4. Customer support that actually helps

Have a question? Need help choosing a set? Our friendly team is ready to help—no scripts, no bots, just real people who care about your experience.

You can call our team anytime between business hours on (03) 7037 0931 or email us at support@sterlingchess.com.au. Alternatively, you can use our live chat during business hours to contact our helpful support team.

5. Thousands of happy customers

Don't just take our word for it—our reviews speak for themselves. Sterling Chess is trusted by thousands of players who keep coming back for more. Great products. Great service. No hassle.

6. Classic games, too

We're all about chess—but we also carry backgammon, checkers, poker and other timeless strategy games. If you love the classics, you’ll feel right at home.

Ready to make your move?

Choose a chess set that fits your style, skill level, and space—and enjoy the Sterling Chess difference. You’ll love how it looks. You’ll love how it plays. And you’ll love buying from a team that loves the game just as much as you do.